Shipping policy
ShedKind Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays begin processing on the next business day.
Delivery Estimates
ShedKind currently ships to customers within the United States.
Tracked standard shipping is free. Most orders arrive within approximately 6–15 business days, including processing time. Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, holidays, customs processing, or other circumstances outside our control.
Some products may be fulfilled by international logistics partners.
Tracking
When your order ships, you will receive an email containing available tracking information. Tracking updates may take several days to appear after fulfillment begins.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Contact us immediately at supportshedkind@gmail.com if you notice an error.
We cannot guarantee an address change after an order enters processing. ShedKind is not responsible for packages delayed, returned, or lost because of an incorrect or incomplete address supplied by the customer. Additional shipping charges may apply if reshipment is requested.
Delayed or Missing Orders
If your order has not arrived after the estimated delivery window, email supportshedkind@gmail.com with your order number. We will review the tracking information and work with our fulfillment partner or carrier to investigate.
If tracking shows that a package was delivered but you cannot locate it, check around the delivery location, ask household members or neighbors, and contact the local carrier or post office. We may request written confirmation from the carrier before approving a replacement or refund.
Separate Packages
If an order contains multiple items, they may occasionally arrive in separate packages. Separate tracking information will be provided when available.
Contact
For shipping questions, email supportshedkind@gmail.com.